Once you place an order on HBR.org- you will receive two email confirmation notices to the email address of record on your account.
The first email is an acknowledgement that your order has been received. The subject Line looks like this:
Harvard Business Review Order Status - YOUR ORDER HAS BEEN RECEIVED AND WILL BEGIN PROCESSING SHORTLY
The second email is an acknowledgement that your order has been processed. The subject line looks like this:
Harvard Business Review Order Status - YOUR ORDER HAS BEEN PROCESSED.
Once you receive the second email- confirming that your order has been processed-
Return to the HBR.org website and visit the home page.
Next- click on the My Library section.
This will bring you to the My Library dashboard
Next-select the Purchases Tab.
This will render the products that you have purchased.
Click on the Download Files button.
The download process will execute and render using Adobe Acrobat.