Frequently Asked Questions (FAQ) and Live Chat Feature




The HBR website - ( supports the customer experience of Harvard Business Review magazine subscribers  as well as registered users of the website. 

 The Help Key as illustrated below is positioned to help you search existing common FAQ's for the website experience.



Note: This Help Search experience is limited to just common FAQ topics - triggered by a brief key word search.

It is not the formal search tool intended to identify the available content on the website.

To search for available content and materials  on the website- be sure to visit the website url at and engage the Search function at the Site Level.

 LIVE CHAT Function

If the initial HELP /FAQ results do not yield an actionable result for you- the HELP button will update and adjust to reflect as a link to engage a LIVE CHAT feature with an agent.

Simply click on the LIVE CHAT button to be connected to an agent.


Was this article helpful?
3 out of 22 found this helpful
Have more questions? Submit a request


Please sign in to leave a comment.
Powered by Zendesk