The HBR website - (www.hbr.org) supports the customer experience of Harvard Business Review magazine subscribers as well as registered users of the HBR.org website.
The Help Key as illustrated below is positioned to help you search existing common FAQ's for the HBR.org website experience.
Note: This Help Search experience is limited to just common FAQ topics - triggered by a brief key word search.
It is not the formal search tool intended to identify the available content on the HBR.org website.
To search for available content and materials on the HBR.org website- be sure to visit the website url at www.hbr.org and engage the Search function at the Site Level.
LIVE CHAT Function
If the initial HELP /FAQ results do not yield an actionable result for you- the HELP button will update and adjust to reflect as a link to engage a LIVE CHAT feature with an agent.
Simply click on the LIVE CHAT button to be connected to an agent.
Article is closed for comments.