Technical Requirements and Browser Troubleshooting


This article concerns

Technical Requirements and Browser Troubleshooting

This page is designed to check whether your system meets minimum requirements to access our products:

Often the issue is due to a bad cookie stuck in your browser's history. Would you mind deleting cache and cookies and restarting your browser? This page explains how to clear your browser's cache.

The HBR Guides require 2007 or above versions of Microsoft Word, PowerPoint, and Excel, and Adobe Reader 9.

The video player in some products is provided by Kaltura.To ensure successful functioning, you may need to add the following web addresses to your list of trusted websites: &

Harvard ManageMentor does not use Flash, so you can access it on the iPad or a tablet.

All of the online multimedia case studies do not use Flash, and would work on an iPad, except the following four, which require a browser enabled with Flash:

  • Columbia's Final Mission
  • Developmental Network Questionnaire
  • Martha Schwartz (A): Growing a Landscape Architecture Firm
  • Paul Levy: Taking Charge of the Beth Israel Deaconess Medical Center

Use this page to check your version of Flash, and steps to install it if necessary:

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