This article concerns https://hbr.org/
If you receive a shipment that is damaged, please contact us at 1-800-988-0886 (US) 1-617-783-7500 (International) 000-800001-6935 (India) firstname.lastname@example.org to request a Return Material Authorization number (RMA#).
Once you have worked with us to receive an RMA, send back the items and please be sure to include a copy of your packing slip or invoice, the reason for the return, and reference the RMA number in the package. Our address for returns is:
Harvard Business Publishing
RMA # ____________
Attn: Fulfillment Center
20 Guest St Suite 700
Brighton, MA 02135 USA