Unable to save; address may contain inconsistent information error message


This article concerns hbsp.harvard.edu

Unable to save; address may contain inconsistent information.

 If you encounter this message, please try the following steps:

  • Spell out all aspects of your address. If you live on Somewhere St write Somewhere Street. If you live in Ft Lauderdale, write Fort Lauderdale.
  • Make sure that the postal code you are using matches the city in the directory: https://tools.usps.com/go/ZipLookupAction!input.action If you live in a large city, such as New York or Atlanta, the directory may classify your city as something more specific than the metropolis name.
  • Contact customer service for additional assistance: 1-800-545-7685 (US) 1-617-783-7600 (International) 000-800001-6935 (India) custserv@hbsp.harvard.edu


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