Damaged Order

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Damaged Order

If you receive a shipment that is damaged, please contact us at 1-800-545-7685 (US) 1-617-783-7600 (International) 000-800001-6935 (India) custserv@hbsp.harvard.edu to request a Return Material Authorization number (RMA#).

Once you have worked with us to receive an RMA, send back the items and please be sure to include a copy of your packing slip or invoice, the reason for the return, and reference the RMA number in the package. Our address for returns is:

Harvard Business Publishing
RMA # ____________
Attn: Fulfillment Center
20 Guest St Suite 700
Brighton, MA 02135 USA

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