We are unable to update your address error message


This article concerns https://hbr.org/

We are sorry. We are unable to update your address. Customer Service is available 8am to 6pm ET, Monday through Friday. Phone: ( outside the U.S. and Canada) or email at corpcustserv@hbsp.harvard.edu

 If you encounter this message, please try the following steps:

  • Spell out all aspects of your address. If you live on Somewhere St write Somewhere Street. If you live in Ft Lauderdale, write Fort Lauderdale.
  • Make sure that the postal code you are using matches the city in the directory: https://tools.usps.com/go/ZipLookupAction!input.action If you live in a large city, such as New York or Atlanta, the directory may classify your city as something more specific than the metropolis name.
  • Contact customer service for additional assistance: 1-800-988-0886 (US)
    1-617-783-7500 (International) 000-800001-6935 (India) custserv@hbsp.harvard.edu


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