HBR Press Toolkit - Teams at Work: Giving Difficult Feedback (with Facilitator's Guide)
Whether your team members are commenting on a colleague's design draft or correcting the behavior of a direct report, they need to be able to give feedback effectively. But delivering feedback can be difficult when it is corrective or if the person receiving it tends to get defensive. This Teams at Work toolkit enables you to lead your team through techniques that make corrective feedback easier for the recipient to hear, understand, and act on.
Give your team the vocabulary, process, and confidence they need to deliver difficult feedback well.
- 45 minutes of Harvard Business Review materials (a short video and two articles) for your team to read and watch
- Facilitator's guide that will allow you to lead a 1-hour discussion and activity around the concepts presented
- Tool for asking better questions as part of the feedback process
- Worksheet to use when preparing to give feedback.
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