Who can I contact if I experience a problem or have a question about The Strategy Lab’s functionality? October 17, 2025 15:44 Updated Please reach out to HBR Customer Service at customerservice@harvardbusiness.org Related to HBR Executive Subscription Strategy Lab Related articles Is the information I share within The Strategy Lab safe? The Strategy Lab User Guide Will The Strategy Lab bot remember information from our earlier conversations? Where can I find my Subscription details? How do I know what subscription tier I’m in? Why is my Credit Card getting declined? Why am I receiving an error on the Checkout page?