Harvard Business Publishing accepts returns only on selected products.
Please note that we do not accept returns on digital format products such as case studies, notes, article reprints, chapters, curated collections, Tools, Online Courses, Harvard ManageMentor, or Virtual Group Learning (Live Sessions).
If you are returning a qualified physical item, please send it to the following address with your order number on the shipping label:
Harvard Business Publishing
Order# ____________
Attn: Fulfillment Center
20 Guest St., Suite 400
Brighton, MA 02135 USA
When possible, please include the following in your package:
- A copy of your packing slip or invoice
- The reason for the return
- The order number if not included on the label
Contact HBR Support: If you need further assistance, feel free to contact HBR Store Customer Service.