HBR Store - Navigation, Orders and Billing Support
- How do I search for products that I want to purchase?
- How do I place an order for products offered on the HBR.org Store?
- What Formats and Languages do you offer?
- How do I select the correct Format and Language of the item I am purchasing?
- How can I tell if a product is available in Hardcopy or Digital format?
- How do I remove items from my Shopping Cart?
- How do I apply a Promo Code to my order?
- I forgot to apply the Promo Code. Can I add it now?
- What Payment Methods are accepted?
- What are the shipping charges and timelines?
- We are a tax-exempt organization. How do we place a tax-free order on the HBR Store? (US customers only)
- How do I order Out of Stock/Back-Ordered products?
- I did not get an Order Confirmation email.
- My Order is Damaged, Incorrect or Missing Shipment
- How do I share the product I purchased with others?
- Can I place an order over the phone or via email?
- How do I access my Digital Order?
- What is my Order Status?
- Can I place a Guest Order? Do I have to Register to purchase a product?
- How long do I retain access to the product that I have purchased?
- How do I update my order details - Delivery Address, Product etc?
- HBR.org - Return Policy
- How do I Cancel my order?
- Where is my Refund?
- Do you sell Solutions, Instruction Guides or Teaching Notes for Case Studies?
- How do I contact HBR Store Customer Service?