Return Policy/ Refunds
Harvard Business Publishing accepts returns only on selected products.
We do not accept returns on digital products, custom products, cases, notes, article reprints, chapters, collections, or DVD's as these items are produced to order.
If you are returning a qualified item, please return it to our address with your order number on the shipping label:
Harvard Business Publishing
Attn: Fulfillment Center
20 Guest St Suite 700
Brighton, MA 02135 USA
Be sure to include
- a copy of your packing slip or invoice,
- the reason for the return, and
- order number in the package if not included on the label.