HBR.org Website - Return Policy

Return Policy/ Refunds

Harvard Business Publishing accepts returns only on selected products.

We do not accept returns on digital products, custom products, cases, notes, article reprints, chapters, collections, or DVD's as these items are produced to order.

If you are returning a qualified item, please contact us at the following contact to request a Return Material Authorization number (RMA#):

• U.S. Canada: 800.988.0886
• International: 617.783.7500
• Email: [e-mail]

Once you have worked with us to receive an RMA, send back the items, and be sure to include

• a copy of your packing slip or invoice,
• the reason for the return, and
• reference the RMA number in the package.

Our address for returns is:

Harvard Business Publishing
RMA # ____________
Attn: Fulfillment Center
20 Guest St Suite 700
Brighton, MA 02135 USA